PDF library

PDF Library

Our PDF library has been designed to enable you to access useful information about our tours.

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Party Leader Support

Party Leader Support

At Pinnacle, our team of enthusiastic and experienced staff is aware of the pressures that Party Leaders are under whilst running a school tour abroad. Our aim is to work in PARTNERSHIP with you and deliver the best complete package in the schools market today!

Below is how we achieve the Pinnacle difference:

INFORMED DECISION-MAKING:
Our local experienced Travel Advisors, assisted by knowledgeable specialists at Head Office, ensure that your needs are identified and fully understood. A variety of resorts are then recommended to suit your personal choice, tour objectives and budget requirements.

INDIVIDUAL QUOTATIONS:
You can be confident that our personal quotation for your school gives you the best price possible every time. Our individual quotation policy ensures that everything is tailored to your personal requirements, with the basic tour price indicated, along with any excursion options and accommodation requirements clearly stated.

CONTINUING SUPPORT:
We pride ourselves on supporting all of our Party Leaders throughout their tour. Our local Travel Advisors are available to visit you whenever you feel necessary and to assist with parents’ evenings. A mid-booking ‘health check’ with you ensures that everything at Head Office is in line with your expectations and gives valuable updates. Once in resort, our experienced representative team offer 24 hour support.

FREE ASSESSMENT VISITS:
We firmly believe in, and support our Party Leaders by, delivering a professional ‘best practice tour’. In today’s current educational travel environment, previewing your chosen resort before you take your students there is essential, as valuable risk assessment and resort orientation can be completed.

PARTY LEADER FEEDBACK:
Our main aim is to read and act upon Party Leader midweek and post-trip reports to constantly improve, wherever possible, the experience your school group receives. We try and visit all of our returning Party Leaders within 14 days to discuss, face-to-face, the tour and future plans.



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