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At Pinnacle, our team of enthusiastic and experienced staff is aware of the pressures that Party Leaders are under whilst running a school tour abroad. Our aim is to work in PARTNERSHIP with you and deliver the best complete package in the schools market today!

Below is how we achieve the Pinnacle difference:

INFORMED DECISION-MAKING:
Our local experienced Travel Advisors, assisted by knowledgeable specialists at Head Office, ensure that your needs are identified and fully understood. A variety of resorts are then recommended to suit your personal choice, tour objectives and budget requirements.

INDIVIDUAL QUOTATIONS:
You can be confident that our personal quotation for your school gives you the best price possible every time. Our individual quotation policy ensures that everything is tailored to your personal requirements, with the basic tour price indicated, along with any excursion options and accommodation requirements clearly stated.

CONTINUING SUPPORT:
We pride ourselves on supporting all of our Party Leaders throughout their tour. Our local Travel Advisors are available to visit you whenever you feel necessary and to assist with parents’ evenings. A mid-booking ‘health check’ with you ensures that everything at Head Office is in line with your expectations and gives valuable updates. Once in resort, our experienced representative team offer 24 hour support.

INSPECTION VISITS:
In today’s climate of Party Leader accountability, we understand that many schools must make provision for such visits. If required, our professional approach towards these trips ensures that you have the opportunity to make pre-tour site inspections. Full inspection visit cost must be paid prior to travel. These costs can either be built into the initial tour price or quoted for separately on an ad hoc basis. Please discuss your  inspection visit requirements with your Travel Advisor when making your  initial enquiry so we can quote accordingly.

PARTY LEADER FEEDBACK:
‘Feedback’ is the most important tool we have. It is by understanding your views, opinions and ideas that we can adapt and improve our service to match just what our customers want. Party Leader feedback is a fundamental part of our product development process and also the means by which we can ensure every tour is set for success.